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Welcome to our FAQs section, where we provide answers to some common queries about our soft play manufacturing services. If you have a question that isn't covered here, please do not hesitate to reach out to us for further assistance.

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1. What types of products do you manufacture?

We specialize in manufacturing a wide range of soft play and fete game products, specifically designed for the event hire industry. 

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2. Can you customize products to fit my specific requirements?

Absolutely! We offer a fully bespoke custom-build service. Whether you have a unique design in mind or need modifications to existing products, our team of expert designers is ready to bring your vision to life.

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3. Are your products safe for children to use?

Safety is our top priority. All our products undergo rigorous testing to meet and exceed the strictest safety standards and regulations. Rest assured, our play equipment is designed with the utmost care for child safety.

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4. What materials are used in your soft play products?

We use high-quality materials, including firm, durable foam cores, flame-retardant PVC coverings, and non-toxic, water-resistant materials. Our commitment to quality ensures that our products are built to last.

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5. How can I request a quote for your products?

To request a quote, please visit our website and fill out the online inquiry form, or simply get in touch with our sales team via phone or email. We'll be happy to provide you with a detailed quote based on your specific requirements.

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6. What is your lead time for product delivery?

Our current lead time is 2 weeks, however, lead times for bespoke orders can vary depending on the complexity of the order and our current production schedule. We'll provide you with an estimated lead time when you request a quote. Rest assured, we strive to deliver on time, every time.

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8. Do you offer after-sales support and maintenance services?

Yes, we offer comprehensive after-sales support, including maintenance services. Our commitment to you extends beyond the sale, and we're here to assist with any maintenance or service needs that may arise.

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9. How can I stay updated with your latest products and offers?

We encourage you to subscribe to our newsletter and follow us on social media platforms. This way, you can stay informed about our latest product launches, special promotions, and news.

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10. Where are your products manufactured?

All our products are proudly manufactured in the UK. We take pride in supporting local craftsmanship and ensuring the highest quality standards.

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If you have any further questions or require additional information, please don't hesitate to contact us. We're here to assist you in every way possible.